CarolinaITServices.com Blog

Archive for the ‘Uncategorized’ Category

Two Free PC Security Offerings From Microsoft

In Uncategorized on March 16, 2011 at 12:02 am

Here’s two free tools from Microsoft that will help you clean and protect your computer.

Microsoft Security Essentials

Microsoft Security Essentials is a free antivirus program for your personal computer, and provides real-time protection against viruses, spyware and other malicious software.

The program runs in the background while you’re using your PC and checks daily for any updates from the Internet. It performs scheduled scans of your computer for any malware, automatically blocking most threats. Basically, if your Microsoft Security Essentials icon is displayed as green in the notification area, at the far right of the taskbar, your computer is in good condition. If the program detects a problem or threat, it displays a message with the detected item, the alert level, and the recommended action, so you can decide how to proceed. You can also use Microsoft Security Essentials to perform a manual scan of a file, a folder, or your entire PC, at any time. 

 Download Here

The Microsoft Windows Malicious Software Removal Tool

The Microsoft Windows Malicious Software Removal Tool checks Windows Vista, Windows 7, Windows XP, Windows 2000, and Windows Server 2003 computers for and helps remove infections by specific, prevalent malicious software—including Blaster, Sasser, and Mydoom. When the detection and removal process is complete, the tool displays a report describing the outcome, including which, if any, malicious software was detected and removed.

Download Here

Advertisements

Should I buy a new computer?

In Uncategorized on February 19, 2011 at 8:56 pm

We will often get this question from a frustrated customer.  Their computer has been giving them trouble for weeks and they’ve installed every spy ware remover and registry cleaner they can find to try and fix it.  They’ve heard it’s cheaper to just buy a new computer rather than getting the old one fixed. 

Do you need a new computer? That all depends.  How old is the computer you have and what do you use it for?  If your computer is 5 years old or newer, in most cases the average compute user does not need a new computer.  Most people use their home computer to check emails, search the internet, and maybe some basic pictures and music file useage.  What they do need is to have their computer cleaned up from several years of use or possibly have Windows reinstalled.  Your computer could likely use a good cleaning inside the case to get all the dust out that accumulates over time. Canned or compressed air will do the trick. 

Is it really cheaper to just buy a new computer?  At the time of this writing I looked on Dell’s website.  A Dell Inspiron with Windows 7 Home Edition, a AMD Athlon II 2.9 processor, 3 GB memory, and 750 GB hard drive runs for $379 with 7 day free shipping. (monitor, keyboard or mouse, not included).  Like everything else you get what you pay for.  A good up-to-date computer system with monitor will cost $800 and up. 

Should you repair your existing computer.  A good local computer repair shop will charge anywhere from $75 to $190 to backup your data, reinstall Windows, restore your data, clean the inside of the computer and install additional memory if needed (1 GB of DDR memory will cost $40-$70).  On the high end you’ll pay $260-$300 + tax and on the low end $115-$150 + tax for labor and memory.  I think these are pretty fair numbers.  You’re older computer will be as fast as the day you bought it or even better if you have more memory installed. 

I hope this helps you decide if you should go ahead and buy a new computer. 

If you live in Charlotte NC Carolina IT Services charges $75 for computer cleaning, spy ware viruses, optimizing, or reinstalling Windows.  Right now 1 GB DDR of memory is $55 for a grand total of $130 + tax.  Go to http://carolinaitservices.com for more information. 

Don’t live in Charlotte NC?  Call around to the locally owned computer shops and get the best price.  Do yourself a favor and don’t go to the big box store for your repairs.  I won’t go into details here but I’ve heard nightmare stories from our customers.

Internet Explorer cannot display the web page

In Uncategorized on January 11, 2011 at 12:38 am

   Issue:
You can’t get to any web sites but everything else works, emails, chat, etc.  In some cases this is caused by spyware/malware that puts bogus proxy settings in your Internet options so you can’t access the internet. If this has happened to you then it’s a really simple fix.

Possible Resolution:
Open Internet Explorer and click on the Tools menu and select “Internet Options”.  At the top of the “Internet Options” you’ll see several tab, select the “Connections” tab.  At the bottom you’ll see a button that says “LAN settings”, click it.  The “Local Area Network (LAN) Settings” dialog box will open.  If any boxes are checked, un-check them and click “OK”.  Click “OK” again and close the “Internet Options” box.  For the changes to take affect you’ll need to close Internet Explorer.  Open Internet Explorer again and if any of the boxes had been checked, you should now be able to browse websites.

* On a company network with a proxy server it is normal for settings to be in the “Local Area Network (LAN) Settings” dialog box.  If you are on a company network you should call your help desk before making any changes to Internet Explorer.

The error “Internet Explorer cannot display the web page” can happen for many reason and this is only one possible fix.

Hello world!

In Uncategorized on January 7, 2011 at 5:58 am

Welcome to Carolina IT Services blog.  We will be posting articles for the average computer user.